"I was able to help save our maintenance man"
Thu 9 Apr 2015
Sinclair Properties, York
York, YO10 5EB
I had an emergency first aid call last week when one of our Maintenance men fell through a roof and landed in the recycling boxes! Fortunately it was not glass recycling box into which he fell and the building is only 8' high. So whilst our guy did not appear to be seriously hurt, I was able to check him for shock and concussion and check him over for bruising/swelling and reassure him. He has made a full recovery and I am sure if I had not so recently attended the refresher course, I may have struggled to remember how to identify when a casualty is suffering from shock.

Many thanks for you information and interesting training - this meant I could deal with this incident and act with confidence and use the knowledge which you had taught me.

Chrissie Sykes
PA Managing Director
Sinclair Properties
York YO10 5EB


"A First Aid Course can save lives; and probably did!"
Wed 17 Apr 2013
FSH Maintenance Ltd, Castleford
Willowbridge Way, Castleford WF10 5NP
Recently trained Rob Taylor; a long served FSH tradesman plasterer based in Liverpool, was able to administer life saving skills whilst at the home of an elderly policyholder after she sustained what proved to be a Stroke.

Rob was calm and collected following the collapse of the home owner, ensuring the recovery position and clear airways whilst alerting emergency services who attended promptly. The ambulance crew complimented Rob on his actions and certainly the insured's daughter feared the worse had Rob not been on site. She has sent a message of appreciation to 'Infront Solutions' and has confirmed her mother is doing well.

Tony Mather from 'Infront Solutions' sent the following message; "With regard the actions of Rob and John in assisting Mrs Ryan, I would just like to add my personal gratitude and commendation for their actions, they are a credit to FSH.

This event clearly highlights the skills we all should learn to aid our fellow humans and we compliment Rob on his commitment and concentration when on the Emergency First Aid at Work Course 28th February 2013 (Tony Clough FIRST AID TRAINING Ltd); these courses can often be perceived to be a nuisance and getting in the way of daily duties.

Well done Rob and also John Sanderson the other half of this long standing two man team with was also on site and aided the situation

Ian Wood
Managing Director
FSH Maintenance Ltd


"I helped a Rapid Response Paramedic"
Sun 6 Jan 2013
Emsleys Solicitors, Leeds
2, Colton Mill, Bullerthorpe Ln, Colton, Leeds LS15 9JN
Hi Tony you probably won't remember me but I took your course in early 2012 from Emsleys Solicitors never thinking I would need to use what I had learnt but thanks to you I helped a Rapid Response Paramedic with a motorcycle accident yesterday so thank you for the training it served me well.

Jo Kaye
Emsleys Solicitors, Leeds


"2012 Olympic Games First Responder"
Sun 12 Aug 2012
Queen Elizabeth Olympic Park
London E20 2ST
During the period of the Olympic Games I was one of the Advanced Skills First Responders who worked in the same role as and with Tony at the Aquatic Centre. We were part of a wonderful diverse group which had different levels of experience, and, in the case of Tony, some extraordinary backgrounds. Our role encompassed responsibilities which ranged from the delivery of basic First Aid to the extrication of casualties and provision of CPR if required. We were kept busy a lot of the time. Tony's confidence and expertise was evident from the onset and appreciated by all. He had an enthusiasm for the first aid work which always proved uplifting at the end of a tiring shift, as were his jokes and stories!

It wasn't just Tony's professional expertise which contributed to the experience. A major part of the games was the sensational atmosphere that captured so many of us. For me part of this atmosphere was created by the people with who I worked, and, for many spectators by the volunteers who they met. Tony was certainly a key player in this. He is clearly someone with excellent communication skills, broad life experience and a great sense of humour.

It was a privilege to be part of such a dedicated, hardworking and vibrant team.

I have complete confidence in Tony's ability to deliver outstanding courses and share enriched aspects of his experience which extend outside of the curriculum.

I wish him all the best for the future.

Owen Hibberd
3rd Year Medical Student


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